SWAT
- Total activity 50
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 24
Articles
Recent activity by SWAT-
When will I receive notifications or updates on the day of my ride? / I can't find my driver, what should I do?
You will receive notifications when your vehicle is 10 minutes, 5 minutes away and a final one when your vehicle arrives.
-
Is the app free to download?
The MyToyota Shuttle app is to download and is available in all major app stores, including Apple Store, Google Play Store and Huawei Store. Download the app: Apple Store: https://apps.apple.com...
-
When can I make a booking for my ride?
We recommend that you book your rides in advance, especially when you know your shift schedule ahead of time. Bookings for the coming week will open every Thursday of the current week. You may book...
-
I am unable to swipe my boarding code or my phone died just before boarding, what should I do?
Please show the driver your ride confirmation ticket and inform him of your Name and last 4 digits of your phone number. He will manually board you via the driver application.
-
Where can I retrieve my booking?
Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.
-
What kind of device do I need to download SWATBiz?
You will require at least an Android 7.0 and above and an iOS system of at least 11.0 to download SWATBiz, refer to the following links to download for your device: Apple Store: https://apps.app...
-
What should I do if I am going to be late or missed my ride?
If you are going to be late to your current booking, please cancel and find an alternative transport to/from work.
-
Can I cancel my booking?
We encourage you to cancel your booking as soon as you know that if you are not able to make it for the ride. This will allow the seat to be freed up to serve other passengers.Cancellation Process:...
-
I am unable to login with my Employee ID, what should I do?
Your Employee ID is your unique identifier. If you still receive an error stating that your ID is invalid, it may be because you are not in the system yet. To request for whitelisting or if you fac...
-
Can I change the drop-off location after boarding the vehicle?
No, you are not allowed to change the drop off address after boarding the vehicle. In the event if you have entered a wrong address, you may ask the driver to alight you at a safe location during t...